Citizen Satisfaction Survey

The Town of Sidney is conducting a Citizen Satisfaction Survey to better understand how community members feel about municipal services and priorities.

The online survey is being conducted by Ipsos on behalf of the Town of Sidney.

Survey topics include but are not limited to:

• Important local issues
• Quality of life
• Satisfaction with Council and Administration
• Satisfaction with municipal services
• Value for taxes, and balancing taxation with service delivery levels
• Communication

How to take the survey

This April, each household will receive a survey invitation in the mail. Residents will be able to access the survey by going to the survey website and entering the unique ID in their invitation.

The survey will take about 15 minutes to complete. At the end of the survey, respondents will have the option to enter a prize draw to win one of three $100 Sidney by the Sea gift cards.

The survey closes on April 30, 2025.

Who can take the survey:

Survey respondents must be:

• 18 years of age or older
• Residents of Sidney
• Not employed by the Town of Sidney

Responses are anonymous

All responses are collected anonymously and will be used solely for research purposes. All data will be reported in aggregate, meaning responses cannot be attributed back individuals.

Analysis

The final survey sample will be weighted according to the most recent Census data to ensure that the demographics of the sample match those of the actual Sidney population according to age and gender. An analysis of survey results will be shared with Council and the community this summer.